FAQ
Frequently Asked Questions
What is the SuperTrickler?
What is the SuperTrickler?
The SuperTrickler is a high-precision automated powder dispensing system designed for precision ammunition reloading. It combines speed, accuracy, and intelligent control to automatically dispense consistent powder charges, helping reloaders achieve reliable and repeatable results.
What is the difference between A&D FX and FZ balances?
What is the difference between A&D FX and FZ balances?
The main difference between the A&D FX and FZ series is the calibration method.
The FZ series features internal calibration, allowing the balance to calibrate itself using a built-in calibration weight.
The FX series requires external calibration using a separate calibration weight.
When purchasing an A&D FX balance from us, a 100 g calibration weight is included, allowing you to calibrate the balance correctly without purchasing an additional weight.
Apart from the calibration method, there is no difference relevant to normal operation with the SuperTrickler.
Which balances are compatible with the SuperTrickler?
Which balances are compatible with the SuperTrickler?
The SuperTrickler is designed for use with approved A&D precision balances. Please check the latest list of compatible models in our documentation before purchasing.
How do I program my balance?
How do I program my balance?
Update June 2026: The SuperTrickler now includes a feature that automatically detects whether your balance needs to be programmed.Programming your balance is now much easier:
- Click Program.
- Press and hold the Sample button on the balance for 2 seconds.
- Click Done.
- The SuperTrickler will now begin programming the balance automatically.
- Wait until the process is complete and the screen confirms that programming has finished.
- Once programming is complete, unplug the power cable from your SuperTrickler and plug it back in.
- The normal startup screen will appear, and your SuperTrickler is ready to use.
Where can I get support?
Where can I get support?
You can contact our support team through the Contact page. Our support team is based in Denmark and Australia, so please be aware that time zone differences may affect response times.
We aim to respond to all enquiries as quickly as possible and normally within two business days.
What warranty is included?
What warranty is included?
The SuperTrickler is covered by a 24-month manufacturer's warranty against defects in materials and workmanship. Please refer to our Warranty Policy for full details.
Will I have to pay import duties or taxes?
Will I have to pay import duties or taxes?
International customers may be responsible for local VAT, taxes, customs duties, and other import fees, depending on the regulations of their country.
Do you ship internationally?
Do you ship internationally?
Yes. We ship to customers worldwide. Shipping costs are calculated at checkout.
What should I do if I experience connection or performance issues?
What should I do if I experience connection or performance issues?
First, ensure your firmware is up to date and verify all balance/scale settings. If the issue persists, contact our support team for assistance.
What maintenance is required?
What maintenance is required?
The SuperTrickler requires minimal maintenance. To ensure reliable and consistent performance, keep the unit clean and free from powder residue, and always store it in a clean, dry environment.
Always empty all powder from the SuperTrickler after use.
If the Bulk Tube begins to perform poorly or inconsistently, we recommend cleaning it as follows:
- Navigate to: Menu → Sub Menu → Tools → Motors → Change Bulk Tube → Remove Tube
- Remove the Bulk Tube.
- Clean the tube thoroughly using IPA (Isopropyl Alcohol).
- Using a cotton swab lightly moistened with IPA, gently clean the opening where the Bulk Tube is installed inside the SuperTrickler.
- Allow all cleaned parts to dry completely.
- Reinstall the Bulk Tube by gently pressing it into position until you feel resistance.
- Select Install Tube to complete the procedure.
This cleaning procedure removes powder dust and residue that can accumulate over time and affect the performance of the Bulk Tube.
Balance/Scale Calibration
We also recommend calibrating your balance regularly to maintain accurate and consistent measurements.
The balance/scale should always be recalibrated after it has been moved and whenever there are significant changes in environmental conditions, particularly temperature.
How often should I calibrate my balance?
How often should I calibrate my balance?
We recommend calibrating your balance regularly, especially whenever it is moved or environmental conditions change significantly.
Can I use the SuperTrickler at the range?
Can I use the SuperTrickler at the range?
Yes. The system is portable and suitable for use both at home and at the range when used in appropriate conditions. The new Gen3 can operate for an entire day at the shooting range using just a 20,000 mAh power bank.
Is the SuperTrickler suitable for competitive shooters?
Is the SuperTrickler suitable for competitive shooters?
Absolutely. The SuperTrickler was developed with precision shooters in mind and is widely used for Long Range, F-Class, Benchrest, and ELR shooting disciplines.
Can I update the firmware?
Can I update the firmware?
Yes. Firmware updates are available through our Download section and may provide new features, improvements, and performance optimizations.
Can I save settings for different loads?
Can I save settings for different loads?
Yes. The SuperTrickler allows users to save and recall load configurations, making it easy to switch between cartridges and powder types.
How much time can SuperTrickler save during load development?
How much time can SuperTrickler save during load development?
The exact time savings depend on your workflow and the number of rounds being loaded. However, many users find that the SuperTrickler significantly reduces the time spent dispensing powder charges while maintaining excellent consistency. This allows more time for testing loads, recording results, and shooting.
What makes SuperTrickler different from other automatic tricklers?
What makes SuperTrickler different from other automatic tricklers?
Features such as automatic powder calibration, intelligent dispensing algorithms, integrated controls, and continuous firmware updates help deliver exceptional performance. The latest Gen3 platform also offers improved portability and simplified setup compared to many traditional systems.
For future expansion, the SuperTrickler is equipped with a DB25 expansion port, designed to support external automation and integration with our upcoming SuperFiller project.
SuperFiller is being developed as an automated system that will work together with the SuperTrickler to automatically dispense powder into a user-defined number of cartridge cases, further automating the reloading process.
Why choose SuperTrickler over traditional powder dispensers?
Why choose SuperTrickler over traditional powder dispensers?
The SuperTrickler combines advanced powder dispensing technology with intelligent software to deliver highly consistent charges with minimal user input. This allows reloaders to spend less time measuring powder and more time shooting.
How fast is the SuperTrickler?
How fast is the SuperTrickler?
Dispensing speed depends on the powder type and charge weight. The system is designed to balance speed and accuracy while minimizing overthrows.
Do I need to recalibrate when changing powders?
Do I need to recalibrate when changing powders?
For best performance, we recommend running the powder calibration process whenever you switch to a different powder type.
Can I use different powder types?
Can I use different powder types?
Yes. The SuperTrickler can handle all three common powder types: Flake, Ball, and Stick powders. WARNING: NEVER USE BLACK POWDER IN YOUR SUPERTRICKLER.